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Retaining Fee for Custom Orders

Retaining Fee for Custom Orders

Retain me as your custom designer now!

  • What does this fee include?

    This retainer fee holds your place in the production line, and ensures that you will receive the very delicate and detailed step of creating your custom ensemble to your liking in a timely manner. All prepaid fees will go towards your final purchase and is transferable (before production of your items begin), but NON REFUNDABLE. Please understand that this fee allows my business to run smoothly and efficiently and helps keep all uninterested parties from consuming time that is dedicated to paying customers. This step cannot be omitted when ordering custom designed items. Of course you can always select the items you would like to include in your set from our store and pay in full as well. The option is yours. Full assembly of your ensemble does not begin until all balances are met.

  • How do I order?

    Message me from the site to start the production process. Once you have retained me and my time, I will be in constant contact with you to draft, tweak, and perfect your design until everyone is happy with the look. Once we agree on a custom design, pricing and invoicing will follow and your design production will begin and I will provide an estimated completion time. No items will be purchased for your design until your invoices have been paid. Don't forget to subscribe for your instant coupon available for immediate use! Remember, there is no inventory for custom designs. All designs are made with love💝. Please allow  up to 2-3 weeks for custom order production and allow time for shipping. Expedited service is available for a small fee. Happy Shopping! #hashtagthat #Minovet #SimplyMINO

  • Items available to be customized

    Your options are endless, but here is a list of items I make regularly and can be customized.


    • Branded Gear
      • T-shirts
      • Outterwear
      • Tops and Bottoms
      • Shoes
      • Hats
      • and more...


    • Bonnets
    • Gift Bags
    • Bags/Luggage
    • Office Supplies
    • Cups/Mugs
    • and more...

    Anything you need branded we can provide it!


    We have partnered with SmokedStones.com to offer custom jewelry options that can now be included in your ensemble.


  • Is the Custom Ensemble Order Form required?

    Yes. The Custom Ensemble Order Form aids us in the designing process. This form goes into greater detail about the event that you are trying to create a custom outfit for. You can let us know about the event details, the theme of the event, and any other specific details that we would need to know when creating your look. On this form you can also give us the names, sizes, and clothing or accessory pieces you would like to include in the set. It may be a little redundant if you have already spoken to someone on our team, but this form will reduce the rare chance of any mix ups on the design (i/e spelling, size, etc) when it is filled out by the purchasers themselves. Do not hesitate to reach out to us if you have any questions or concerns when filling out this form.

  • Graphic/Logo Uploads

    If customization is needed, please send your high-quality graphic to us via email at sales@minovet.com. Please leave your order number and name in the subject line. A member of our design team will be in contact with you within 1 business day to verify your design.

    Images will be printed as they are. If fine-tuning or enhancements are needed to produce the best print quality possible, a $35 design fee may be proposed. Any design upgrades can be refused. We are not responsible for poor print quality when design upgrades have been declined. All sales are final on custom orders.

    Preferred file types are:

    • .ai
    • .afdesign
    • .svg
    • .esp
    • .png

    Other acceptable files types are:

    • .jpeg (minimum 300 dpi)
    • .pdf
    • Please note that a .jpeg or .pdf file may incur an additional $35 design fee if they are not of high-quality or require extra designing to produce a cut-able image if vinyl pressing is needed

    Logos or graphics that include full color or gradient images can only be pressed onto light color items without an additional fee.

    •  Light colors include:  white, silver, light gray, yellow, light pink, light blue, lilac, champagne, and aqua. 
    •  Any white parts of your graphic will show as an absence of color. White will show as the fabric color. Example:  If your fabric is light pink, any white parts in your logo will be light pink.

    Logos that include solid colors (up to 3 colors) can be printed and/or pressed onto any color item.

    If you are in the need of design services, we can help. Simple graphic designs start at $35. This service is best used to create graphics for your products that are separate from your logo. We do not use or resell any paid for graphics. Contracts are provided to release the rights to the buyer. Full logo designs that will be used to represent your brand start at $175 for basic designs and $250 for detailed designs. Contracts are provided that release the rights of the designs to the buyer. All graphics will be provided in .jpeg, .png, and .pdf. Logos also come with a vector art file that may be edited for future use by any graphic designer.

    If you have any questions, feel free to contact us via email (sales@minovet.com) or here in the chatbox live during business hours to inquire about the design process before ordering. We'd be happy to answer any of your questions. 


Still have questions?

Ask me here

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